Management support is essential for platform adoption. The more managers show up on your platform and engage with employees, the greater the trust in the platform becomes. Our CEO has supported TeamKPN’s deployment from the start. His starting point: ‘This is how we communicate. And that applies to everyone from now on. If you find it difficult, we will of course help you, but our goal remains the same: one platform for everyone, the central place for all internal oman phone number librarycommunication.’
develop together with users
Involve users in the (further) development of such a platform. Appoint ambassadors who monitor this. Is there criticism? Embrace it and show that you are doing something with it. And keep listening – people also regularly ask for improvements on their own initiative. In the course of time, various extra functions have been added to TeamKPN, such as chat, wiki and also an in memoriam function where people can offer condolences instead of ‘liking’. Small adjustment with a big effect.
Follow the pace of your employees
Employees determine the pace of development. Improvements are often rolled out faster than users can keep up. Match the pace of your organization, the phase employees are in and don’t get ahead of them. Go for organic development, step by step, testing, improving and then making it more widely known via ambassadors and key users. A concrete example: we have noticed that not everyone is ready to use wikis as a functionality. People don’t like to modify the content of others.
Learning moments for employees do not occur simultaneously. Therefore, continually invest in development opportunities, for both employees and managers.
Continuous focus on adoption Ask demand support
In addition to these 6 tips, there are a number of other important things to consider. For example, learning moments or caseno email list opportunities for employees do not occur simultaneously. Therefore, continually invest in development opportunities, both for employees and managers. We continuously provide workshops, collaborative economy, from a necessity to a trend there are online tutorials, manuals and one-on-one coaching.